Feedback and discussion (comments, questions, complaints)
CALL A DIRECTOR:+38 050 501 5811
We always are open to conversation and ready to answer on any questions.
If you are unhappy with your experience, please let us know. Thank you!
FREQUENTLY ASKED QUESTIONS (FAQ):
Where is the place of picking passengers up at the airport?
- You may exit the terminal, then turn to the right and go to red barrier behind buses.
How much time will take to proceed with procedures on landing?
- It takes 20 to 40 minutes typically.
What type of cars do you use?
- Depending on number of passengers on the route, it may be sedan, combi, mini-van or mini-bus (Mercedes Vito, Renault Trafic etc).
May I book private taxi instead of shuttle?
- Yes, check this option 'on' when booking a ride. You may know the price via phone or online chat in the corner of our website.
Could you meet me with a name plate?
- Yes, if you order a private taxi, we can meet you, it will be a plus 75 UAH (apprx. 3 EUR) to the main price. Our driver may also help you with finding the ATM or cash exchange inside of terminal.
See also Corporate Services
May I cancel a ride?
- Sure, anytime. Please let us know with any convenient way.
Could I have a receipt?